The New FMLA Regulations: Steps Employers Must Take To Comply With Recent Changes
On January 16, 2009, the United States Department of Labor’s newly-issued
Family and Medical Leave Act (“FMLA”) regulations went into effect. The new
regulations are intended to address many of the concerns raised by both
employers and employees over the 15 year history of the FMLA and were also
developed to implement recent amendments to the FMLA which provide new military
family leave entitlements. Employers covered by the FMLA (i.e. employers with 50
or more employees) will need to take several specific steps in order to ensure
compliance with the new regulations.
The FMLA provides that covered employers must grant an eligible employee up
to a total of 12 workweeks of unpaid leave during any 12-month period for one or
more of the following reasons:
to take medical leave when the employee is unable to work because of a
serious medical condition.
In addition to these four reasons, the FMLA was amended in 2008 by the
National Defense Authorization Act (“NDAA”) to permit an employee to take FMLA
leave for any qualifying exigency arising out of the fact that the spouse, or a
son, daughter or parent of the employee is called to active duty in the Armed
Forces in support of a contingency operation. The NDAA also amends the FMLA to
permit a spouse, son, daughter, parent or next of kin to take up to 26 weeks of
leave to care for a member of the Armed Forces, including a member of the
National Guard or Reserves, who is undergoing medical treatment, recuperation,
or therapy, is otherwise in outpatient status, or who is otherwise on the
temporary disability retired list, for a serious injury or illness incurred in
the line of duty while on active duty.
The new FMLA regulations are extensive and cannot all be addressed herein,
but the following outlines some of the most significant new regulations now in
effect:
Employee Notice: Under the former regulations, in cases of
unforeseeable leave, an employee was required only to provide notice of the need
for leave to the employer “as soon as practicable.” The Department of Labor
(“DOL”) interpreted that language to mean that an employee could wait up to two
business days to report the FMLA absence from the time the employee became aware
of the need for such leave. The DOL also took the position that employers could
not enforce normal call-in procedures in such circumstances. The new regulation
marks a direct change in the DOL’s position, stating that an employee needing
FMLA leave must follow the employer’s usual and customary call-in procedures for
reporting an absence and that failure to follow such procedures can result in a
delay or denial of FMLA protection.
Employer Notice Requirements: The new regulations incorporate a
revised framework for employer notice requirements with the notice provisions
being grouped into four main categories: general notice, rights and
responsibilities notice, eligibility notice, and designation notice. Employers
must post the new general notice poster in a conspicuous location where
employees will be able to see it. The posting requirement for the general FMLA
notice can now be satisfied by electronic means as long as the electronic
posting is in a conspicuous place on the employer’s website, it is accessible to
all applicants and current employees (not just on an internal intranet site) and
all employees have access to company computers that post the information in a
conspicuous manner. In addition, if the employer has an employee handbook, the
general notice should be included in the handbook. The new regulations now
require that employers who do not maintain an employee handbook distribute a
copy of the general notice to each employee at the time of the employee’s hire,
either in paper or electronic form. New regulations also lengthen the time
period for employers to provide various notices from two business days to five
business days.
Intermittent Leave: The regulation regarding accounting for increments
of intermittent leave has been changed so that employers do not have to account
for intermittent leave in the smallest amounts of time used in their payroll
system (as was the case under the old regulations) and instead employers can now
account for increments of intermittent leave in the smallest amount of time used
to account for other forms of leave, provided that increment is no more than one
hour. The new regulations also clarify that if an employee would have been
required to work overtime hours but cannot do so because he or she needs to take
intermittent leave for an FMLA-qualifying condition, that the employee may be
charged FMLA leave for the hours not worked. This new regulation makes it clear
that an employee who presents a note from a doctor saying that he or she cannot
work more than 40 hours a week due to an FMLA-qualifying condition can be
considered to be taking FMLA leave in cases where the employee would otherwise
be required to work overtime.
Light Duty: Under the ambiguously-worded prior regulation, some courts
held that an employee uses up his or her 12 week FMLA leave entitlement while on
a “light duty” assignment following FMLA leave. The new regulation states that
time spent voluntarily performing “light duty” work does not count against an
employee’s FMLA leave entitlement and that an employee’s right to restoration to
the same or equivalent position is held in abeyance during the period of time
the employee performs light duty (or until the end of the applicable 12-month
FMLA leave year).
Serious Health Condition: The new regulations provide guidance on
issues arising under the six individual definitions of “serious health
condition,” clarifying that under the definition involving more than three
consecutive, full calendar days of incapacity plus “two visits to a health care
provider,” that the two visits must occur within 30 days of the beginning of the
period of incapacity and the first visit to the health care provider must take
place within 7 days of the first day of incapacity. Clarifying another
definition of “serious medical condition,” the new regulations define “periodic
visits” for chronic serious health conditions as requiring at least two visits
to a health care provider per year.
Medical Certification Process: The DOL has adopted two new medical
certification forms, one for when the leave is for the employee’s own serious
health condition and a second form to be used when the need for leave is to care
for a family member with a serious medical condition. The new forms include more
specific areas for health care providers to provide medical facts, asks the
health care providers to provide information on symptoms, doctor visits and the
medical treatment regimen to better enable the employer to determine whether the
leave qualifies under the FMLA, and allows (but does not require) doctors to
provide a diagnosis, which was not permitted under the old regulations.
Critically, the new regulations now allow an employer, as long as it is not the
employee’s direct supervisor, to directly contact the employee’s health care
provider as part of the clarification process, as long as a proper release has
been executed by the employee. Further, the new regulations clarify that
employees (or family members) are required to authorize the release of relevant
background medical information regarding the condition for which leave is sought
from the employee’s (or family member’s) health care provider to the second or
third medical opinion provider.
The regulations specify that if an employer deems a medical certification to
be deficient, the employer must specify in writing what information is lacking
and give the employee seven calendar days to cure the deficiency. The new
regulations also make it clear that an employer can request recertification of a
medical condition every 30 days in connection with an FMLA-qualifying leave
unless the medical certification indicates that the minimum duration is more
than 30 days. Employers will be able to require recertification every six
months, even where the certification indicates a longer period, and the
regulations suggest that a certification that states a “lifetime” condition
exists or that the duration of the condition is “indefinite” that it should be
considered a condition that will last over six months (allowing a
recertification every 6 months). The new regulations confirm that each new FMLA
leave year gives the employer the opportunity to obtain a new “initial”
certification, and, therefore, gives the employer the right to obtain a second
and third medical opinion if there is reason to doubt the validity of the
certification. This is significant in cases where an employer is suspicious
about the validity of the medical certification of the employee’s condition as
FMLA-qualifying, because under both the old and new regulations, employers
cannot obtain second opinions in conjunction with recertifications.
Fitness-for-Duty Certifications: FMLA regulations allow employers to
enforce uniformly-applied policies or practices that require all
similarly-situated employees who take leave to provide a certification that they
are able to return to work. The new regulations make two changes to the
“fitness-for-duty” certification process. First, an employer may now require
that the certification specifically addresses the employee’s ability to perform
the essential functions of the employee’s job. Second, where the employer has
reasonable concerns about job safety, an employer may require a fitness-for-duty
certification before an employee may return to work when the employee takes
intermittent leave.
Substitution of Paid Leave: The FMLA provides that employees may take,
or employers may require employees to take, any accrued paid vacation, family,
personal medical or sick leave, as offered by the employer, concurrently with
any FMLA leave. The old regulations applied different procedural requirements to
the concurrent use of vacation or personal leave than to medical or sick leave.
Under the new regulations, however, all forms of paid leave offered by the
employer will be treated the same, irrespective of the type of leave substituted
(including generic “paid time off”). Any employee electing to use any type of
paid leave must follow the same terms and conditions of the employer’s policy
that apply to other employees for use of such leave. Note, though, that the
employee is still entitled to unpaid FMLA leave if he or she does not meet the
employer’s conditions for taking paid leave.
Regulations Addressing the New Military Family Leave
Provisions
The new FMLA regulations provide clarification concerning the eligibility
requirements and procedures for the two new military leave programs created by
the NDAA.
Military Caregiver Leave: The son, daughter, spouse, parent or next of
kin of a covered service member may take up to 26 workweeks of leave in a single
12-month period to care for a covered service member with a serious illness or
injury incurred in the line of duty while on active duty. The new regulations
clarify that a “covered service member” is defined to include a member of the
armed forces who is undergoing medical treatment, recuperation or therapy, is
otherwise on outpatient status or is otherwise on the temporary disability
retired list, but does not include members on the permanent disability list and
only includes current members of the armed forces, not retired members. Military
caregiver leave is tracked in a 12-month period separate from any other 12-month
period of FMLA leave, however, an employee is not entitled to 26 weeks of
leave to care for a family member under this provision, plus an additional 12
weeks of leave for other FMLA-qualifying reasons.
Exigency Leave: The second new military leave entitlement allows an
employee to take up to 12 workweeks of FMLA job-protected leave for a
“qualifying exigency” arising out of that employee’s spouse, son, daughter or
parent in the National Guard or Reserves being on active duty or having been
notified of an impending call to active duty in the Armed Forces in support of a
contingency operation. The new regulations broadly define a “qualifying
exigency” to include the following circumstances: (1) Short-term notice
deployment; (2) Military events and related activities; (3) Childcare and school
activities; (4) Financial and legal arrangements; (5) Counseling; (6) Rest and
recuperation; (7) Post-deployment activities; and (8) Additional activities not
encompassed in other categories, but agreed to by the employer and employee.
Recommended Steps to Ensure Compliance with the New FMLA
Regulations
1. Use the DOL’s New FMLA Poster and its Model Notice and Certification
Forms:
Employers are required to post the new FMLA poster prominently where it can
be seen by both employees and job applicants. A copy of the new poster is
available for free from the DOL and can be downloaded from the DOL’s website under the link to
“Family and Medical Leave Act Poster.”
The DOL has also published several new model notice forms that employers are
encouraged to use to comply with the additional employer notice requirements
contained in the new FMLA regulations. Specifically, employers should start
using the new notice of eligibility and rights and responsibilities form,
certification forms and designation forms provided by the DOL in conjunction
with the administration of their FMLA leave programs. The forms can be
downloaded from the DOL’s website under the link to “Laws and Related Materials
– FMLA,” where they are located under the “Forms” section for each of the new
forms.
2. Update Your FMLA Policy:
Employers should review and revise their FMLA policy to make sure that it
complies with the new FMLA regulations. Under the new regulations, every
employer covered by the FMLA that promulgates an employee handbook is required
to include in such handbook, at a minimum, all of the information that is
included on the new FMLA poster. Employers can ensure compliance with the
regulations by either including a copy of the poster in their employee handbook,
or by incorporating the information contained on the poster into their existing
FMLA policy. Those FMLA-covered employers without employee handbooks must
remember that the new regulations require that they distribute a copy of the new
FMLA poster to each new employee upon hiring.
3. Educate the Individuals in Your Organization Responsible for
Administering the FMLA on the New FMLA Regulations:
The new FMLA regulations are comprehensive and address several highly
technical aspects of the FMLA. Employers should identify the individuals within
their organization charged with the responsibility for administering FMLA leaves
and should have those individuals attend seminars, engage in professional
reading and confer with legal counsel to gain an understanding of the new
regulations and how they impact an employer’s administration of FMLA leaves.
Also, it is important to make sure that all supervisors and managers, even those
not directly involved in administrating FMLA leave, are aware of the new types
of military-related leave available to employees, as they must avoid situations
where the absences of family members of military personnel are mishandled due to
a lack of awareness regarding the availability of military family leave.
The FMLA is a complex statute with an evolving array of implementing
regulations and court interpretations. For more information on the FMLA or
specifically concerning the new FMLA regulations, contact the Labor &
Employment Practice Group at Thorp Reed & Armstrong, LLP:
Amy Berecek at 412 394 2367 or aberecek@thorpreed.com
Dennis J. Buffone at 412 394 7727 or dbuffone@thorpreed.com
Lisa C. Eldridge at 215 640 8514 or leldridge@thorpreed.com
Barry R. Elson at 215 829 9900 or belson@thorpreed.com
Jeffrey R. Gordon at 412 394 2359 or jgordon@thorpreed.com
Ellen P. Milcic at 412 394 2436 or emilcic@thorpreed.com
Kurt A. Miller at 412 394 2363 or kmiller@thorpreed.com
Megan L. Palumbo at 412 394 2558 or mpalumbo@thorpreed.com
Richard V. Sica at 412 394 7769 or rsica@thorpreed.com
Robert J. Shoop, Jr. at 412 394 7778 or rshoop@thorpreed.com
This Thorp Reed & Armstrong, LLP Communiqué is prepared in summary
form and is not to be construed as legal advice or opinion on any specific fact
or circumstance. We do not assume any responsibility to revise this Communiqué
if there are subsequent changes in the law. To review other Communiqués
previously distributed, please visit Thorp Reed & Armstrong’s web site at
www.thorpreed.com.
April 2009